PROTECTING YOUR PRIVACY
We are dedicated to protecting the privacy of each and every one of our customers. We will not disclose any information regarding our customers or visitors to the site to any third parties apart from where it is part of providing a service to you – this includes; arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research or when you have given us your permission to do so.
CONSENT
Me, Myself & Hair will NOT provide or sell any of your personal details or any credit card information to third parties without your permission. If you have made a purchase from the website we may occasionally update you on our latest products and offers via e-mail. You will also be given the opportunity to receive such communications from us.
All Me, Myself & Hair Members have the option to unsubscribe from marketing communications from us. If you do not wish to continue to receive e-mails from us and/or selected third parties you should opt-out clicking on the "unsubscribe" link in any emails which we might send you this will then suspend your e-mail notifications however you can sign up again if you wish to do so.
CONFIRMING INFORMATION SUBMITTED
If you wish to verify the details you have submitted to Memyselfandhair.com you may do so by contacting us via the e-mail address provided below. Our security procedures mean that we may request proof of identity before we reveal any additional information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password. We recommend that you do not use your browser's password memory function as this may result in someone accessing your personal information.
CONTACT
If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact a member of the Customer Support Team who will be delighted to answer any questions you may have.
Customer Support Email: memyselfandhair@gmail.com
Customer Support Telephone: (305) 306-5587
PERSONAL INFORMATION
Personal information is gathered by Memyselfandhair.com during the order check out process. During the check-out process, your name, address, e-mail address, telephone number, and payment information is collected. You also have the option to create your own account to store this personal information, at which time a username and password will be collected as well. In order to view the information in the My Account section of the site you must first log in using your username and password.
OUT OF STOCK
We will ship your product as it becomes available. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
SECURITY
The security of your personal information is very important to us. Your personal information is maintained through secure networks and is only accessible by a limited number of people who have been granted access rights and are required to keep the information confidential. NO transmission of data over the Internet is guaranteed to be completely secure and such transmission is at your own risk.
CHANGES TO THE PRIVACY POLICY
We reserve the right to modify this privacy statement at any time, with a notice of this change being posted here on this page.
Email memyselfandhair@gmail.com should you need any further assistance.
SHIPPING & RETURNS
Your order will be processed and shipped within 48 hours of payment. Our standard shipping will take 2-3 business days to deliver on the East Coast and 4-6 days on the West Coast. We require a signature confirmation to ensure your order arrives at the correct destination. If you are out of time and need your hair tomorrow, we got you covered! We offer an Express service so you can keep your appointment. Orders must be placed by 12:30 EST to ship out same day. No shipping on weekends and Holidays.
If you received your order and want to make a change please email us at memyselfandhair@gmail.com. When shipping back your item please include your order number and the details of the exchange. We strongly recommend you include insurance in case of any carrier issues.
Please note we only offer store credit for orders that have been processed and shipped. In order to receive credit for your exchange the hair must be in the same condition as when you received it. For more information please email us or call (305) 306-5587